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Disclaimer & Limitation

By accessing, visiting and/or using this website, or any part thereof, you agree and consent to all of the terms and conditions herein. This agreement is made between you and HBM Medical Clinic Sdn. Bhd. (as operator of the HBM Family Clinic) and all its affiliated entities whether individually, collectively or in any such other combination (hereinafter referred to as “HBM”).


  1. Content on our website (such as, but not limited to, service descriptions, reviews, testimonials) is provided for general informational purposes and is not intended to be any form of consultation to be relied upon. Although every effort has been taken to ensure that information published on this site is correct and up to date, HBM cannot guarantee the accuracy of all information presented, and accepts no responsibility and/or liability in respect of any omission or error.

  2. Unless otherwise stated and to the fullest extent permissible by law, HBM disclaims all warranties, representations and conditions (whether expressed or implied) as to the veracity, accuracy, completeness or any other aspects of any product claims or descriptions on this website which have been provided.

  3. Individual customer experiences and results with HBM’s services (including the use of any medication and/or products that are medically recommended to be used for the performance of such services) may vary with respect to both effectiveness, and potential adverse reactions depending on various factors including but not limited to your personal health condition, sensitivity, age, service and/or product combinations, and medical history. You should always satisfy yourself as to the ultimate suitability of a service for an intended application. HBM accepts no responsibility and/or liability for any adverse consequences or reactions resulting directly or indirectly from the use of HBM’s services (including the use of any medication and/or products that are medically recommended to be used for the performance of such services).

  4. If you are not sure about you being compatible with HBM’s  services (including the use of any medication and/or products that are medically recommended to be used for the performance of such services), please consult HBM or your healthcare provider prior to ordering any of HBM’s services. Do not disregard professional medical advice or delay in seeking it because of any information you have read on this website.

  5. Comments and feedbacks about service effectiveness are solely based on customers' opinions and should not be substituted for medical advice or medical care. Results may be shared in testimonials/reviews by people who have used HBM’s services, but identical or similar results are not guaranteed.

  6. There are sometimes unknown individual risks and circumstances that can arise during use of HBM’s services that can influence or reduce results. HBM is not responsible for your personal actions or choices before, during or after using any of HBM’s services. You understand that any use of any service, suggestion, recommendation, information is at your own risk, with no liability on our part. You accept full responsibility for your use, or non-use, of any information provided by us through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve us of any liability and/or loss that you may incur from your use and/or non-use of HBM’s services, and/or information provided by HBM. 

  7. You acknowledge and agree that this website is not intended to be any form of professional consultation and cannot be relied upon as such. 

  8. You agree that in the event of any adverse reactions and/or incurrence of loss experienced by you that is attributed to the manner that HBM’s services is performed (and provided that such manner of performance was not in a medically recommended manner), you agree that a refund of your purchase order shall be the full and final relief that is adequate and sufficient to fully discharge any and all claims by you. You further acknowledge and agree that HBM shall be deemed to have no knowledge as to the purpose of you offering to purchase any service from this website (apart from being a consumer) and that any form of damages, losses, and/or costs that may be suffered and/or incurred by you are unforeseeable, too remote, and do not naturally flow from the ordinary course of dealings with HBM.

  9. In the event where any term herein is invalidated, all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.

  10. The terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.

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